Shipping policy

Shipping Policy

We aim to make your shopping experience as enjoyable as possible. That is why we offer fast and secure shipping for all your orders:

  • Standard Delivery: Free

  • Express Delivery (Insured + Priority): The exact cost will be displayed directly at checkout.

Delivery Times

To guarantee you the highest quality, every order is carefully processed and inspected:

  • Processing Time: 24 to 48 hours (Monday to Friday) after order receipt.

  • Delivery Time: 7 to 10 business days.

📦 Note: No deliveries are made on Saturdays, Sundays, or public holidays. If you have ordered multiple items, they may sometimes arrive in separate packages.

Shipment Tracking

As soon as your order leaves our warehouse, you will automatically receive an email containing your tracking number. This allows you to track the status of your package live at any time.

Please note that after receiving this email, it may take up to 24 hours for the carrier's system to update the tracking information.

Transport Damage

If your package arrives damaged, please contact us directly:

Email: support@studioschrome.com

To enable us to process your request quickly, please attach photos showing both the damage to the packaging and the affected items. The studioschrome team will immediately review the file and resolve the issue for you as quickly as possible.