Polityka zwrotu kosztów

Polityka prywatności

1. Zbieranie informacji

We collect information when you visit our website studioschrome.com, place an order, or subscribe to our newsletter. The information collected includes your name, email address, mailing address, phone number, and payment details.

2. Wykorzystanie danych

All the information we collect from you may be used to:

  • Personalize your experience and meet your individual needs.

  • Improve our website and services.

  • Process your transactions quickly and securely.

  • Contact you via email regarding your order or other promotional offers from the studioschrome team.

3. Ochrona Twoich informacji

We implement a variety of security measures to maintain the safety of your personal information. If you have any questions regarding your data, you can contact us at: support@studioschrome.com.

Ogólne warunki sprzedaży

1. Zakres stosowania

These Terms and Conditions of Sale apply to all orders placed on the website studioschrome.com, managed by studioschrome.

2. Ceny i płatności

The prices of our products are indicated in Euros (€) including all taxes (VAT). studioschrome reserves the right to modify its prices at any time, but products will be billed based on the rates in effect at the time the order is validated.

3. Zamówienia

Placing any order on the website studioschrome.com implies full acceptance of these Terms and Conditions. A confirmation email summarizing your order will be sent to the email address provided.

Polityka dostawy

1. Czas przygotowania

All orders placed on studioschrome.com are processed and shipped within 24 to 48 business hours.

2. Koszty i terminy dostawy

  • Standard Delivery: 3 to 5 business days.

  • Express Delivery: 1 to 2 business days.

A tracking number will be sent to you by email as soon as your package is shipped. For any questions regarding the delivery of your order, please contact support@studioschrome.com.

Zasady zwrotu towarów i pieniędzy

1. Prawo odstąpienia od umowy

In accordance with applicable legislation, you have a period of 14 days from receipt of your products to exercise your right of withdrawal with studioschrome.

2. Warunki zwrotu

Items must be returned in their original condition, unworn, unwashed, and in their original packaging. Return shipping costs are the responsibility of the customer, except in the case of an error by studioschrome or a defective product.

3. Procedura zwrotu

To initiate a return, please send an email to support@studioschrome.com with your order number. Once your return is received and inspected by studioschrome, we will process the refund to your original payment method within 7 to 10 business days.